PRIVACY POLICY FOR SIMZILLA

www.simzilla.com

Effective date: 27th February 2024

  1. Introduction

    Welcome to SimZilla, your premier platform for sharing and booking gaming simulators. This Privacy Policy details our practices regarding the collection, use, and disclosure of your personal information through www.simzilla.com and our associated services. By using SimZilla, you consent to the data practices described in this document. As a company operating under the business name HIFI GOD PTY LTD in Australia, we are committed to the protection of your privacy in compliance with the Australian Privacy Principles (APPs) and relevant international data protection laws, ensuring a secure and transparent service environment.

    1.1 Definitions:

    In the context of this Privacy Policy, the following terms are defined as follows:

    • Personal Information: Any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
    • User: Any individual or entity that uses the SimZilla platform, including both those who book simulators and those who list simulators for rent.
    • Service Providers: Third-party companies or individuals employed by SimZilla to facilitate our Service, to provide the Service on our behalf, to perform services related to the Service, or to assist us in analyzing how our Service is used. This includes, but is not limited to:
      • Stripe: A payment gateway used for processing payments.
      • AWS (Amazon Web Services): Used for user verification and other services to enhance security and functionality.
    • Data Processing: Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

  2. Information Collection

    SimZilla collects personal information necessary to provide our services effectively. This includes:

    • Personal details such as your name, email address, and contact details, provided during account registration.
    • Verification documents, as part of our user verification process, to enhance trust and safety on our platform.

  3. Information You Provide

    Throughout your interaction with SimZilla, you may provide us with various types of information:

    • Account Registration: You provide personal details necessary for creating and maintaining your SimZilla account.
    • Simulator Listings: When listing a simulator, you provide details including descriptions, photos, and location.
    • Bookings and Transactions: Information related to bookings, including transaction details, to facilitate the services offered by SimZilla.

  4. Automatically Collected Information

    Our platform automatically collects certain information to improve service delivery:

    • Log Data: Includes your IP address, browser type, visit duration, and the pages accessed on our platform.
    • Device Information: Identifies the device used to access our services, including the operating system and hardware details.

  5. Information from Third Parties

    SimZilla may receive additional information about you from third parties to supplement our verification and service processes:

    • Identity Verification Services: Utilizes services like AWS Amazon Rekognition for identity verification, enhancing the security and reliability of our platform.
    • Payment Processors: Gathers transaction-related information to manage and process bookings and payments efficiently

  6. Use of Information

    • Service Provision: This includes setting up user accounts, managing simulator listings, facilitating bookings, and processing financial transactions to ensure the smooth operation of our services.
    • Communication: We use your information to communicate effectively with you about our services, including updates and changes to policies, ensuring you are always informed.
    • Improvement and Personalization: Your information helps us to enhance and personalize your experience on SimZilla, tailoring our service offerings and content to better suit your needs and preferences.
    • Legal Compliance:: We strive to ensure our practices comply with the legal requirements, including adherence to Australian privacy laws and relevant international regulations. It's our goal to always act within the legal framework, though we acknowledge the complexities of law and commit to trying our best to comply with these legal standards.

  7. Cookies and Tracking Technologies

    SimZilla uses cookies and similar technologies to track service usage and preferences:

    • Cookies: Small data files stored on your device to personalize and enhance your experience on our platform.
    • Choice and Consent:Provides you with the choice to accept or decline cookies, with an understanding that opting out may impact your use of certain services.

  8. Sharing and Disclosure of Information

    SimZilla is dedicated to the protection and confidentiality of your personal information. The circumstances under which we share and disclose information are strictly controlled and are as follows:

    • With Service Providers: In the context of this Privacy Policy, "service" refers to the various functionalities and offerings provided by SimZilla, including but not limited to the creation of user accounts, the listing and booking of simulators, the processing of payments, and the facilitation of user interactions within the SimZilla platform. To ensure these services are delivered effectively, we collaborate with third-party entities that perform tasks on our behalf. These tasks include payment processing, data analysis, email delivery, hosting services, and customer support, all vital to maintaining the seamless operation of SimZilla.
    • For Legal Reasons: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, to protect our rights, ensure the safety of our users, or prevent fraud. This includes complying with laws or responding to legal processes, such as court orders or warrants.
    • During Business Transfers: Personal information may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. By using SimZilla's services, users acknowledge and agree that such transfers may occur, and that any acquirer of SimZilla may continue to use their personal information as set forth in this policy. It is important to note that, in these instances, SimZilla is not required to provide users with detailed information regarding the specifics of the business transfer.

  9. Data Security

    The integrity and confidentiality of your personal data are of paramount importance to SimZilla. To safeguard your information from unauthorized access, alteration, disclosure, or destruction, we implement advanced security measures such as encryption, firewalls, and the use of secure server facilities. Despite our rigorous security protocols, it is essential to recognize that no security system is infallible, and no method of data transmission over the Internet or electronic storage can be guaranteed to be 100% secure.

    By utilizing SimZilla's services, you acknowledge and agree that SimZilla assumes no responsibility for any breach of security, and you agree not to pursue any claims against SimZilla in the event of such a breach. It is understood that this does not waive your rights under applicable data protection laws but reflects an agreement on the limitation of SimZilla's liability concerning data security incidents.

  10. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

  11. International Transfer of Data

    Your information may be transferred to, stored, and processed in a country other than the one in which it was collected, where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction. By using SimZilla, you consent to this transfer, storage, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

  12. Your Rights and Choices

    You have certain rights regarding the personal data we hold about you, including:

    • Access: You have the right to access the personal data we hold about you.
    • Correction: You can request that any incomplete or inaccurate information we hold about you is corrected.
    • Erasure: You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
    • Object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.

  13. Children’s Privacy

    Our platform is not intended for children under the age of 18, and we do not knowingly collect personal data from children under this age. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

  14. Links to Other Websites

    Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  15. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We will let you know via email and/or a prominent notice on our Service, before the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  16. Your Consent

    By using our Service, you consent to our collection, use, and sharing of your personal information as outlined in this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.

  17. Simulator Safety and User Discretion

    For ensuring simulator safety, we collect reports and feedback from users regarding any issues or incidents. This data is used to notify simulator owners of potential safety concerns and, in severe cases, to remove listings from our platform. Our commitment to safety is paramount, but responsibility also lies with users to use discretion and adhere to safety guidelines provided by simulator owners.

  18. Contact Information

    Should you have any questions, concerns, or inquiries about this Privacy Policy, our practices regarding the handling of personal data, or any other issue or concern related to SimZilla, please feel free to reach out to us.

    • Email: info simzilla.com

  19. Governing Law

    This Privacy Policy is governed by and construed in accordance with the laws of Australia, without giving effect to any principles of conflicts of law. By using our Service, you consent to the jurisdiction of the courts located in Australia for the resolution of any disputes arising under or in connection with this Privacy Policy or your use of SimZilla.

  20. Acknowledgement

    By using SimZilla, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.